Privacy Policy

Privacy Policy

This privacy policy sets out how "Feel Good Chiropractic & Wellness" uses and protects any information that you give us when you use this website or receive care at our practice. Feel Good Chiropractic & Wellness is committed to ensuring that your privacy is protected in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA). This policy is effective from February 18, 2025.

General Information We May Collect

For website visitors and general marketing, we may collect:
- Name and contact information
- Email address and phone number
- Demographic information such as zip code and preferences
- Information relevant to customer surveys, promotions, or appointment requests
- Technical information such as IP address and browsing data

Protected Health Information (PHI)

As a healthcare provider, we collect protected health information including:
- Medical histories and records
- Treatment information and progress notes
- Insurance and billing information
- Other health-related information necessary for diagnosis and treatment

How We Use Your Information

General Information

- To improve our website and services
- For internal record keeping and practice administration
- To send promotional communications about services, special offers, or health information we think you may find valuable (with your consent)
- To customize the website according to your interests
- To contact you regarding appointments, follow-ups, or practice updates

Protected Health Information (PHI)

- To provide and coordinate your healthcare
- To bill and collect payment for services
- For healthcare operations including quality assessment, practitioner credentialing, and business management
- As required by law for public health purposes, legal proceedings, or law enforcement
- For other purposes as permitted or required by HIPAA

HIPAA Compliance

Feel Good Chiropractic & Wellness complies with all applicable requirements of HIPAA and its implementing regulations. We maintain appropriate administrative, technical, and physical safeguards to protect the privacy of your protected health information.

Patient Records

We maintain patient records in accordance with Iowa state law and HIPAA requirements. Your medical records are:
- Stored securely in electronic and/or physical formats with appropriate access controls
- Retained for the period required by law
- Accessible to you upon written request
- Never shared with unauthorized parties

You have the right to access, amend, and receive an accounting of disclosures of your health information as provided by law.

Security

We are committed to ensuring that your information is secure. We have implemented appropriate physical, electronic, and managerial procedures designed to safeguard and secure the information we collect, including:
- Encryption of electronic protected health information
- Secure, HIPAA-compliant electronic health record systems
- Staff training on privacy and security procedures
- Access controls limiting PHI access to authorized personnel
- Regular security assessments and updates

Website Cookies and Analytics

A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used, helping us analyze data about web page traffic and improve our website. We only use this information for statistical analysis, after which the data is removed from the system.

You can choose to accept or decline cookies through your browser settings, though this may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. Once you use these links to leave our site, we do not have control over those websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this privacy statement. Exercise caution and review the privacy statement of each website you visit.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information:
- By selecting opt-out options on forms we present
- By contacting us directly at frontdesk@feelgoodankney.com

We will not sell, distribute, or lease your personal information to third parties unless:
- We have your permission
- It is necessary for treatment, payment, or healthcare operations as permitted by HIPAA
- We are required by law to do so

Your Rights Under Applicable Laws

In addition to HIPAA rights, you may have rights to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of information (where applicable by law)
- Object to or restrict certain processing activities
- Lodge a complaint with appropriate authorities

Changes to This Privacy Policy

Feel Good Chiropractic & Wellness may change this policy from time to time by updating this page. You should check this page periodically to ensure you are satisfied with any changes.

Contact Information

If you have questions about this privacy policy, wish to access your information, or believe information we have about you is incorrect, please contact:

Feel Good Chiropractic & Wellness
107 NE Delaware Ave Ste 3
Ankeny, IA 50021
(515) 416-4245
frontdesk@feelgoodankney.com

For complaints about our privacy practices that cannot be resolved by contacting us directly, you may contact the U.S. Department of Health and Human Services, Office for Civil Rights.